Privacy policy
Effective Date: December 9, 2024
Last Modified: December 9, 2024
We value your privacy and are committed to safeguarding your personal data. This policy outlines the types of data we collect, how we process it, your rights, and how you can exercise them.
Data Collection
We collect personal data through two methods:
- Direct Data: Information provided by you, such as signing up for our newsletter or placing an order.
- Indirect Data: Information automatically collected, such as browsing behavior on our website (via cookies).
Types of Data We Collect:
- Contact information: Name, address, email, and phone number (when provided).
- Purchase history: Details of orders you place.
- Browsing behavior: Information about your interactions with our website, collected through cookies and similar technologies.
Use of Cookies
What Are Cookies?
Cookies are small text files stored on your device to enhance your browsing experience. They help us remember your preferences, improve website functionality, and optimize our services.
Types of Cookies We Use:
- Session Cookies: Temporary cookies that are deleted after each visit.
- Persistent Cookies: Stored on your device for a longer period to remember your preferences or past actions on our website.
Why We Use Cookies:
- To enable essential functions such as placing items in your cart.
- To analyze user behavior and improve website performance (e.g., via Google Analytics).
Managing Cookies:
You can disable cookies in your browser settings. However, disabling cookies may affect website functionality, such as the ability to complete purchases.
For more information, visit www.allaboutcookies.org.
Purpose of Data Collection
We collect and process personal data for the following purposes:
- To provide goods and services.
- To manage your account(s).
- For research and analysis to improve our offerings.
- To handle customer service requests and interactions.
- To comply with legal obligations.
Data Sharing
We do not sell or rent your personal data to third parties. However, we may share it with trusted service providers to support our operations (e.g., Shopify for our webshop platform). These providers are contractually obligated to protect your data and only process it under our instructions.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. For example:
- If you unsubscribe from our mailing list, your email address will be removed from our database.
- If you delete your account, we will delete the associated data.
Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right of Access: You can request a copy of the data we hold about you.
- Right to Rectification: You can ask us to correct inaccuracies in your data.
- Right to Erasure: You can request that we delete your data.
- Right to Restrict Processing: You can ask us to limit how your data is used.
- Right to Data Portability: You can request that your data be transferred to another organization in a structured format.
- Right to Object: You can object to the processing of your data for specific purposes, such as direct marketing.
To exercise any of these rights, please contact us at info@boldwill.com. We will respond to your request within one month, as required by the GDPR.
Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in legal requirements or our practices. Any updates will be published on this page.
Contact Us
If you have any questions about this policy or how your data is handled, please contact us at:
Boldwill, a brand of Iron Roots
Lulofsstraat 55
2521 AL, The Hague
The Netherlands
info@boldwill.com